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Frequently Asked Questions
Our customer service is available 24 hours a day, 7 days a week.
Where are Cerliras products made?
All Cerliras products are designed and manufactured in-house in our own overseas facilities to ensure high quality standards and ethical working practices.
How do I find the right size for me?
You can find the right size by consulting our size chart on each product page. For the best fit, measure your body measurements and compare them to the measurements in the table.
This instruction is specifically for products that have different size options.
What payment methods do you accept?
We accept several payment methods, including credit cards (Visa, MasterCard, American Express), Shop pay, Google pay and Apple Pay.
Can I still change or cancel my order?
Changes to orders are possible, but you must email us immediately as we ship orders 1-2 hours after they are placed. Please contact us at info@cerlira.com to request changes or cancellations.
How can I return or exchange an item?
Returns or exchanges can be made within 30 days of receipt. Items must be unworn and in original condition. Go to our return center on our website to arrange a return or exchange.
How can I contact customer service?
You can contact our customer service team by email at info@cerlira.com. We are ready to help you!
What are the customer service hours?
Our customer service is available 24/7, so we will always provide you with the best service.